Tickets available at the gate for $5 more, if the show is not sold out. (credit/debit cards, cash)
How do I receive my tickets when I purchase online.
You will be emailed an eTicket. Please download and print your PDF ticket for the event. Be sure to have Adobe Acrobat Reader installed. You may also download a Passbook ticket to your iPhone or iPod touch (iOS 6+). This will be stored in your devices's passbook to show at the event.
I lost or never received my tickets. How do I retrieve them?
There are two ways to get your tickets: Enter your email address into "Find Your Orders." TicketLeap will send you an email with your account information. If you don't see our email in your inbox, make sure to check your spam filters- every once in awhile we'll end up there.
Sign in to your user account on TicketLeap.com. Hover over your name and click "My Tickets."
Is it festival seating?
Yes, gates open at 5:30pm. First come first served.
What kind of chairs are allowed inside the venue?
Low-level beach/lawn chairs (not exceeding 8 inches from the ground and no higher than 27 inches total from the ground to the top of the chair) are OK, as are blankets.
Can I bring my kids?
Guests of all ages are welcome to attend these shows. Concert-goers 10 years and under are free with an adult.
Can I bring in bottled water?
Yes, as long as it is in a sealed plastic bottle in compliance with Oregon Liquor Control Laws.
Can I bring in a picnic?
Absolutely, however there will be a variety of food and beverage available for sale at the event.
Can I bring my dog?
Unfortunately, pets are not allowed in the concert venue, except for service animals.
Can I leave the concert area after I've saved my spot?
Yes, River Rock allows re-entry. Your ticket and other measures will be required for re-entry to the concert.
Where do I park?
Parking is available within a few blocks of Riverfront Park, either in parking lots, garages or on the street. The North lot of the park will be open with first come first served parking. The Parkades close to Riverfront Park are Marion, Liberty, Chemeketa or Pringle.
What items are prohibited at River Rock?
Bicycles (park bikes at available racks at Riverfront Park), skateboards, weapons, projectiles, alcohol, animals (except service animals), audio/video recording devices with external microphones, glass bottles, wagons or carts, coolers larger than 14″ x 15″ x 10″, backpacks larger than 17″ x 12″ x 10″, laser pointers, air horns or other noisemakers.
What if it’s raining?
It’s Oregon, and we Oregonians are hardy. Shows are rain or shine. No Refunds.